Car transport hubs are a very efficient way to help customers and carriers accomplish the desired result.  Pickup and delivery is the areas where schedules and time tables need to be matched up and that is why there is typically the most problems.  In some cases drivers arrive to a city ready to deliver the car and the customer is not there or not ready to receive it.  Often this is failure from the driver calling the customer to coordinate a time early enough that the customer can make arrangements.  Using the hub allows the drivers time to call ahead and coordinate a time to make delivery.  If the customer is not ready to receive the car, it is simply not loaded onto the truck for delivery.  In this scenario everyone wins more often than not.